Privacy Policy

Last Updated: January 15, 2025

1. Introduction

Welcome to 3 Patti Gold. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

By downloading, installing, or using 3 Patti Gold, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

  • Name and contact information (email address, phone number)
  • Account credentials (username, password)
  • Payment information for withdrawals (Easypaisa, Jazz Cash account details)
  • Device information (device ID, operating system, device model)
  • Location data (if you grant permission)

2.2 Usage Information

We automatically collect information about how you use our app:

  • Game activity and gameplay data
  • Referral activities and earnings
  • Transaction history
  • App performance and crash reports
  • IP address and network information

3. How We Use Your Information

We use the collected information for the following purposes:

  • Service Provision: To provide, maintain, and improve our gaming services
  • Account Management: To create and manage your account, process transactions, and handle withdrawals
  • Referral Program: To track and process referral bonuses (1000 PKR per referral)
  • Communication: To send you updates, notifications, and customer support responses
  • Security: To detect, prevent, and address fraud, security issues, and technical problems
  • Analytics: To analyze usage patterns and improve user experience
  • Legal Compliance: To comply with applicable laws and regulations

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

  • Service Providers: With third-party service providers who assist in operating our app (payment processors, analytics providers)
  • Payment Processing: With Easypaisa and Jazz Cash for processing withdrawals
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly authorize us to share your information

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

  • Encryption of sensitive data in transit and at rest
  • Secure authentication and access controls
  • Regular security audits and updates
  • Secure payment processing through trusted providers

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Maintain security and prevent fraud

When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it by law.

7. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request access to your personal data
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal data
  • Data Portability: Request a copy of your data in a portable format
  • Opt-Out: Opt-out of certain data collection and marketing communications
  • Account Deletion: Delete your account at any time through app settings

To exercise these rights, please contact us through our Contact Us page or through the app's support feature.

8. Children's Privacy

3 Patti Gold is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

9. Third-Party Links and Services

Our app may contain links to third-party websites or services (such as payment providers). We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new Privacy Policy on this page
  • Updating the "Last Updated" date
  • Sending you a notification through the app (for significant changes)

You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

12. Consent

By using 3 Patti Gold, you consent to our Privacy Policy and agree to its terms. If you do not agree with this policy, please do not use our services.